Privacy Policy

At Paws & Pals, we are committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use and share it, and the steps we take to protect it whenever you access our mobile application, website, or any related services.

Information We Collect

• Personal Information: Name, email address, phone number, location data (when you report or track rescues), and payment details when you donate.
• Usage Data: App activity, IP address, device type, browser type, operating system, and cookies or similar technologies.
• User-Provided Content: Photos, messages, or other content you upload when reporting strays, adopting, or sharing success stories.

How We Use Your Information

We use the collected information to:

• Provide and improve the Services.
• Process adoptions, foster applications, and donations.
• Send rescue alerts, updates, and promotional communications (if you opt in).
• Maintain security, prevent fraud, and comply with legal obligations.

Sharing & Disclosure

We may share your data only in these cases:

• Service Providers: With trusted third parties (e.g., payment processors, hosting partners) who help us operate the Services.
• Legal Compliance: When required by law or to protect our rights and safety.
• With Your Consent: If you choose to share information publicly, such as success stories or community posts.

Data Retention

We retain your personal data only as long as necessary to provide the Services or comply with legal requirements. You may request deletion of your account and related data at any time.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing.

To exercise these rights, email us at admin@tailtap.com

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: admin@tailtap.com

Location: Ajman